11.6 Platform & Operational Risks
Any failure in the core systems, whether technical, procedural, or organizational, could disrupt the platform’s operations and harm users.
Mitigation Strategy:
Redundant Infrastructure: Asset Avenue is built on the Solana blockchain, known for its speed and low transaction fees. The platform maintains multiple backups and uses distributed storage solutions to ensure uptime.
User Education & Support: The platform includes detailed onboarding guides, community FAQs, and 24/7 customer support to ensure user confidence and reduce error.
DAO-Based Escalation Protocols: Disputes or issues within property DAOs follow a structured escalation procedure, from community votes to third-party arbitration when necessary.
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